Capillary Technologies builds software that consumer brands use to run loyalty programmes and manage customer engagement. Its platform handles loyalty... See Capillary Technologies open jobs and get referred by a verified employee on RefOpen.
Capillary Technologies builds software that consumer brands use to run loyalty programmes and manage customer engagement. Its platform handles loyalty point accrual and redemption, customer data unification across stores and online channels, personalised campaign delivery, and the analytics that show which offers actually change behaviour. Its customers are largely retailers, restaurant groups, fuel and convenience chains, airlines and consumer brands.
The company was founded in 2008 in Bengaluru, India, and has since expanded across Asia Pacific, the Middle East, Europe and North America, with offices in Singapore, Dubai and the United States. It employs several hundred people and has grown both organically and through acquisitions that added loyalty platforms and adjacent capabilities in the United States market.
Its technical work centres on ingesting transaction data from point of sale systems and digital channels at high volume, resolving records into a single customer identity, and executing loyalty rules and campaign logic reliably at the moment of purchase. Because the platform sits close to the transaction, latency and correctness matter directly to the customer experience at a checkout.
Roles cover backend and full stack engineering, data engineering and analytics, machine learning for personalisation, solution consulting and implementation, product management and customer success.
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Capillary Technologies operates in customer loyalty and engagement software, is headquartered in Bengaluru, Karnataka, India, employs around 501-1,000 people.
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