SoftClouds is a technology consultancy specialising in customer experience, customer relationship management and enterprise service platforms. Its wor... See SoftClouds open jobs and get referred by a verified employee on RefOpen.
SoftClouds is a technology consultancy specialising in customer experience, customer relationship management and enterprise service platforms. Its work covers the implementation, integration and ongoing support of systems that manage sales, service and support processes, along with the data migration and custom development that such programmes require.
The company was founded in 2007 and is headquartered in San Diego, California, with delivery operations in India. It employs several hundred people and works with clients across technology, manufacturing, telecommunications, healthcare and the public sector.
Its practice is concentrated around the major customer experience and service management platforms, including Oracle and Salesforce ecosystems and adjacent service and field service applications. Engagements commonly involve replacing or consolidating older service systems, integrating them with enterprise resource planning and billing platforms, and building the reporting that service organisations use to manage workload and outcomes.
Roles cover platform consulting and configuration, application development and integration engineering, data migration, quality assurance, solution architecture, business analysis and project management.
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SoftClouds operates in customer experience and enterprise technology consulting, is headquartered in San Diego, California, United States, employs around 201-500 people.
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