Zenoti builds cloud software for salons, spas, medical aesthetics clinics and fitness businesses. Its platform covers appointment booking, point of sa... See Zenoti open jobs and get referred by a verified employee on RefOpen.
Zenoti builds cloud software for salons, spas, medical aesthetics clinics and fitness businesses. Its platform covers appointment booking, point of sale, staff scheduling and payroll, inventory, memberships and packages, marketing automation and reporting. For a multi location chain it functions as the operating system of the business, handling both the customer facing booking experience and the back office that runs it.
The company was founded in 2010 by Sudheer Koneru along with co founders who had previously built and sold a software business, and is headquartered in Bellevue, Washington, with its largest engineering operation in Hyderabad, India. It employs roughly 2,000 people and serves customers in more than fifty countries. Zenoti reached unicorn valuation in 2020 following investment from Advent International and Tiger Global, with earlier backing from Norwest Venture Partners and Steadview Capital.
Its focus on enterprise scale chains rather than single location businesses is a deliberate differentiator in a crowded booking software market. Large franchised and corporate operators need centralised reporting across locations, consistent pricing and promotion control, membership programmes that work across sites, and payroll and commission calculations that reflect complex staff compensation rules. Serving that segment requires a broader and more configurable product than a simple scheduling tool.
Engineering work spans multi tenant cloud architecture, payments integration and card handling, mobile applications for both customers and staff, reporting and analytics across large transaction volumes, and integrations with hardware such as terminals and access systems. The product also embeds artificial intelligence features aimed at automating booking conversations, optimising staff utilisation and personalising customer offers.
Because the software runs the till as well as the calendar, availability during trading hours is a hard requirement, and the payments component brings card industry security obligations that shape how data is stored and transmitted. Customers also span many countries, which introduces tax, receipt and data residency variation that has to be handled as configuration rather than as separate products.
Roles cover backend and full stack software engineering, mobile development, data engineering and analytics, cloud infrastructure and site reliability, quality engineering, product management and design, implementation and onboarding consulting, and customer success.
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Zenoti operates in software for salons, spas and wellness businesses, is headquartered in Bellevue, Washington, United States, employs around 1,001-5,000 people.
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